Legal Secretary Catastrophic Injury


Department:Personal Injury

Working hours:37.5 Hours

Salary:Up to £23,000 Depending on Experience Hours

Closing date:05/02/2019

Role Purpose:  

To assist the Catastrophic Injury Partner with all secretarial tasks as and when they arise to ensure an efficient and professional working practice.

Key Responsibilities:

An opportunity has arisen for a secretary to support our solicitors working in Serious Personal Injury Solicitors handling claims of the utmost severity. The successful candidate will be responsible for:

  • Ensuring the telephone is answered and callers are responded to appropriately, dealing with queries, taking messages and communicating and recording the messages efficiently.
  • Data entry and up-keep of the in-house Case Management system (Proclaim), databases and normal office IT systems.
  • Making appointments and arranging meetings, hearings and conferences and ensuring meeting rooms are booked if appropriate, including  diary management
  • Preparing files for costing and liaising with external suppliers and firms internal accounts / costs department as necessary to ensure invoices and fees are paid and that files are promptly billed under supervision.
  • Dealing with audio typing, printing and assembly of all documentation and letters on complex Catastrophic matters.
  • Arranging and organising the Partner’s consultations with Leading counsel and sometimes multiple experts and clients and organising and keeping Partner’s diary updated
  • Helping to organise partner’s travel arrangements where appropriate
  • Undertaking filing and copying to a high standard
  • Managing the upkeep and organisation of files including closing files, archiving and checking.

Experience / Knowledge / Qualifications


  • Proven experience of administrative work
  • Ability to work on your own initiative within a team environment.
  • A well organised approach to work.
  • An ability to work with a case management system, databases and normal office IT systems.
  • Good interpersonal skills.
  • A commitment to equal opportunities.
  • Knowledge and interest in marketing and social media
  • Ability to show empathy and patience with clients and their families who have suffered traumatic and serious injury


  • Experience of working within a Personal  injury Department or within a care or legal aid profession would
  • be essential