RTA Litigator


Department:Personal Injury

Working hours:37.5 Hours

Salary:Up to £28,000 Hours

Closing date:03/01/2019

Role Purpose:  To process out of Portal and issued claims in an efficient and effective manner through to conclusion.  Taking advantage of the beneficial and supportive working environment and focused case management tools available.

Key Responsibilities: 

  • Managing a caseload of out-of-portal RTA claims using an automated, lean and efficient case workflow to achieve the best possible outcome for the client and the firm.
  • To select the most appropriate pre-defined case plan, at all key stages of the case.
  • Drafting of court documentation throughout the litigation process.
  • Attendance at routine directions/interlocutory hearings in person or adequately delegate where appropriate.
  • To understand and meet stated operational measures for the role, to include (but not exclusively):
    • Billing
    • Cash collection
    • Case durations
    • Operational touch time
  • To adopt a culture of clear, consistent and full data provision within the working environment.
  • To help identify continuous improvement to the operational function with regards to  process, commercial and tactical practice
  • Support the continuous improvement and ongoing development of an automated, lean and efficient case workflow,  under the overarching aim of reducing operational costs and shortening case duration times
  • Ensure the confidentiality and security of all firm and client documentation and information.
  • Maintain high standards in the processing of client work, both in respect of professional standards and client care.
  • Maintain good professional working relationships with external institutions and organisations.
  • Adhere to and to promote compliance to the professional Code of Conduct; to the firm’s policies, practices and procedures as set down in the firm’s Office Manual; to legislation applicable to the profession and to any relevant quality standards.
  • Through training and other means, to keep fully up to date with relevant legislation and practice.
  • To assist in the smooth transition of cases (‘right file, right fee-earner’) in particular by identifying any cases which might be subject to a non-fixed costs regime that could be dealt with in a more profitable area.

Experience / Knowledge / Qualifications

  • Minimum 2  years experience handling RTA Claims, with litigation experience through to trial and quantum assessment.
  • Full understanding of the PI process
  • Understanding and experience of key KPIs - billing, work throughput, case duration etc.
  • Strong interpersonal skills
  • Committed organised and dedicated – able to cope with pressure
  • Team player
  • Excellent IT Skills with the ability to work with a Case Management System, databases and normal office IP systems.
  • Good knowledge and understanding of procedures and protocol
  • Strong interpersonal skills
  • A commitment to equal opportunities and diversity